Privacy Policy
Effective Date:
Resolution Air, Ltd. (“Resolution Air,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit resolutionair.com, contact us, request information, subscribe to updates, or otherwise interact with our website.
This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company name
- Email address
- Phone number
- Website or company information
- Information about your application, project, or technical requirements
- Information submitted through contact forms, quote requests, resource downloads, email subscription forms, or other website forms
- Communications you send to us by email, phone, or through the website
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website or source
- Date and time of visits
- General geographic information
- Website interactions and usage information
This information may be collected using cookies, analytics tools, server logs, and similar technologies.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide technical or product information
- Evaluate applications and recommend appropriate products or solutions
- Prepare quotes or communicate about potential orders
- Process and support customer orders
- Provide customer and technical support
- Deliver requested resources or downloads
- Send technical articles, application information, product updates, or other communications you have requested
- Improve our website, products, content, and customer experience
- Analyze website traffic and marketing performance
- Understand how visitors find and use our website
- Protect our website and business from fraud, misuse, security threats, or unlawful activity
- Comply with legal and regulatory obligations
Email Communications
If you subscribe to Resolution Air updates or request a resource, we may use your email address to send relevant technical articles, application information, product news, or other communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
We may still send transactional or service-related communications when necessary, such as communications regarding an inquiry, order, technical support request, or existing business relationship.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, understand website usage, measure marketing performance, and improve the user experience.
We may use third-party analytics or marketing services that collect information about how visitors interact with our website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
Third-Party Service Providers
We may use third-party companies and service providers to help operate our website and business. These may include providers for:
- Website hosting
- Website analytics
- Email marketing
- Contact forms
- Customer relationship management
- Payment processing
- Website security
- Advertising and marketing measurement
These providers may process information on our behalf as necessary to perform their services.
We do not sell personal information to third parties for monetary compensation.
Links to Other Websites
Our website may contain links to third-party websites, resources, or services.
Resolution Air is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain our business records, provide products or services, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of information and our relationship with you.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used or disclosed
- Opt out of certain marketing communications
- Exercise other rights provided under applicable privacy laws
To submit a privacy-related request, please contact Resolution Air using the contact information available on our website.
We may need to verify your identity before completing certain requests.
International Visitors
Resolution Air works with customers and visitors in multiple countries. If you access our website from outside the United States, information you provide may be transferred to, processed, or stored in the United States or other locations where our service providers operate.
Applicable privacy protections may differ from those in your country.
Children’s Privacy
Our website and products are intended for businesses, engineers, researchers, and other professional users and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or legal requirements.
When we make changes, we will update the effective date at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how Resolution Air handles personal information, please contact us through the contact information provided at: resolutionair.com/contact